Cancellation and Refund Policy

Welcome to Mythic Battlegrounds. We strive to provide an engaging and seamless experience for all our users. This Cancellation and Refund Policy outlines the terms under which you may request cancellations and refunds for services offered on our platform.

1. General Policy

Mythic Battlegrounds operates as an entertainment platform where users engage in skill-based gameplay. All transactions made on our platform are considered final. However, under certain circumstances, we may review cancellation and refund requests at our sole discretion.

2. Cancellation Policy

Once a transaction is successfully completed, cancellations may not be possible. However, in the event of unauthorized charges, technical errors, or duplicate transactions, you may contact our support team at [email protected] for assistance.

3. Refund Eligibility

Refund requests will be considered under the following circumstances:

• Accidental duplicate transactions due to technical issues.
• Incorrect charges resulting from a system malfunction.
• Failure to receive a purchased in-game item or service due to a verified technical error.

Refunds will not be issued in the following cases:

• Change of mind after a successful transaction.
• Failure to understand game mechanics or terms before making a purchase.
• Violation of our Terms and Conditions resulting in account suspension or restriction.

4. Refund Process

To request a refund, please follow these steps:

1. Send an email to [email protected].
2. Provide details of the transaction, including date, time, and payment method used.
3. Explain the reason for your refund request and attach any relevant supporting documents.

Our support team will review your request within 7-10 business days and notify you of the outcome. If approved, the refund will be processed using the original payment method within 10-15 business days.

5. Disputes and Chargebacks

Users are encouraged to contact our support team before initiating a chargeback through their payment provider. Unauthorized chargebacks may result in account restrictions or permanent suspension.

6. Amendments to this Policy

Mythic Battlegrounds reserves the right to modify this policy at any time. Any changes will be updated on this page, and continued use of our services after such updates constitutes acceptance of the revised policy.

7. Contact Us

If you have any questions regarding our Cancellation and Refund Policy, please reach out to us at:

Email: [email protected]

We are here to assist you and ensure a smooth gaming experience.